Frequently Asked Questions

Where do you deliver?

We deliver everywhere in Hong Kong Island, Kowloon and New Territories.
Our Minimum-Order-Quantity is $1,500 ($100 will be charged otherwise).

For same day delivery, remote areas, outlying islands and international delivery - please ask the team for a quotation.
Extra charges and fees will apply if our delivery team has to use parking and/or staircases.

How long will it take to get my order?

It depends on the delivery address location and if the bottles are on pre-order or have landed in Hong Kong.
Delivery details will be provided with your order confirmation.

When do you deliver?

Our delivery service operates Monday to Saturday.
No delivery on Sunday and Public Holidays.
Cut off time for next day delivery is 3pm.
Orders confirmed after 3pm will be delivered the day after.

What delivery carriers do you use?

We use all major carriers, and local best courier partners with refrigerated trucks to ensure safe delivery.

Do you offer wine storage?

Yes we do! We can store your purchases at our secured wine cellars in Hong Kong until whenever you would like to enjoy your wine. We can also arrange storage facilities in Europe.

Conditions of sales

All prices are stated in Hong Kong Dollars HKD.
Stock and prices are subjected to final confirmation.
We reserve the right to final decision and all goods remain the property of Winetastic Limited until they have been paid in full.